A large CRA was struggling with labor efficiencies due to the need to review thousands of line items on consumer reports. The bulk of the reason codes for the “hits” could be eliminated through advanced filtering by the data provider. However, the data provider’s platform did not support advanced filtering.Cleara at Work
The CRA and Cleara’s experts collaborated to develop a solution to deploy advanced filtering to eliminate approximately 85% of the unnecessary “hits”. The CRA was able to quickly eliminate their backlog and cancel their job postings for additional staff.
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